find a tour

Advanced Search

Privacy Policy

V-FAMILY Travel respects your privacy. We are committed to protecting your privacy while on our website. The purpose of this privacy policy is to inform you as to what information may be collected when visiting the site, how this information is used by us, how such information may be shared with a third party, and how you can edit, update, correct or delete such information.

How we use your given information?
Your email address or any other information you give us is used only for correspondence relating to your holiday or tour. V-FAMILY Travel does not rent, trade, or sell the personal information you provide under any circumstances. We do not sell individual customer names or other personal information to third parties nor do we plan to do so in the future.
Apart from compliance with the requirement of law enforcement and immigration agencies in accordance with Vietnamese and international law, and information necessary for sub-contractors to fulfill their responsibilities, nothing you tell us will ever be disclosed or made available to any third party without your willing permission.

The importance of security for our clients is of utmost concern to us. We exercise great care in providing secure transactions from your computer to our server. Unfortunately, no transaction is 100% secure. We are committed to protecting you and your personal information and will continue to monitor security options in the future.

This website may contain links with a third party. The information and privacy policies of those sites other than are not covered by this company. We encourage you to read the privacy policies of all third party web sites.
If you have opinions or complaints about V-FAMILY Travel Privacy Policy, please contact us at the following address. V-FAMILY Travel will do whatever possible to resolve any complaints or to clarify these Terms of Service.


Add: Ngai Cau, An Khanh, Hoai Duc, Hanoi, Vietnam

Phone: +(84 24) 33656 932

Fax:+(84 24) 33656 932

Hotline: +(84) 989 149 759 (24 hours - 7 days)

Email: or


Opening Hours:

Monday to Friday: 8.30AM to17.30PM (GMT+7)

Saturday: 8.30AM to 13.00PM (GMT+7)